This privacy policy explains how B and B Autohaus LLC collects, uses, and protects your personal data when you use our online platform and services. We are committed to protecting your privacy and handling your data transparently and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and California consumer privacy laws.
We collect personal data to provide and improve our services to you. The types of personal data we may collect include: - Contact information: Such as your name, email address, phone number, and physical address. - Vehicle information: Details about your BMW vehicle, such as make, model, year, mileage, and service history relevant to appointments or inquiries. - Service information: Details about the services you request or receive. - Payment information: For processing transactions (though payment processing may be handled by third-party services, and we do not store full payment card details on our servers). - Technical data: Such as IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site. - Usage data: Information about how you use our site and services. - Marketing and communications data: Your preferences in receiving marketing from us and your communication preferences.
We collect data in various ways: - Directly from you: When you fill out forms on our site, make an appointment, inquire about services, communicate with us, or provide feedback. - Automatically: As you interact with our site, we may automatically collect technical data about your equipment, browsing actions, and patterns. This is often done using cookies and similar technologies. - From third parties: We may receive personal data about you from third parties, such as service providers or publicly available sources, where legally permitted.
We use your personal data for the following purposes: - To provide and maintain our services: Including scheduling appointments, performing automotive services, and communicating with you about your service. - To process transactions: For billing and payment processing related to services rendered. - To manage your relationship with us: Including notifying you about changes to our terms or privacy policy, and responding to your inquiries. - To improve our site and services: Using analytics and usage data to understand how our site is used and identify areas for improvement. - To send relevant communications: Including service reminders, information about promotions, and updates, where you have consented or where permitted by law. - For internal business purposes: Such as data analysis, auditing, fraud prevention, and developing new services. - To comply with legal obligations: As required by applicable laws, regulations, or legal processes. - For security purposes: To protect our site, business, and users from fraud and illegal activities.
Our legal basis for collecting and using your personal data will depend on the specific context in which we collect it. We will normally collect personal data from you only where we have your consent to do so, where we need the personal data to perform a contract with you (e.g., providing the requested service), or where the processing is in our legitimate business interests (e.g., improving our services, marketing) and not overridden by your data protection interests or fundamental rights and freedoms. Where required by law, we obtain your explicit consent before processing certain types of personal data.
We do not sell your personal data. We may share your personal data with trusted third parties in the following circumstances: - Service Providers: We may share data with companies that provide services on our behalf, such as payment processing, website hosting, data analysis, and customer service. These third parties are obligated to protect your data and only use it for the purposes we specify. - Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). - Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. - With Your Consent: We may disclose your personal data for any other purpose with your explicit consent.
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Depending on your location and applicable law, you may have the following rights regarding your personal data: - The right to access: You have the right to request copies of your personal data. - The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete. - The right to erasure: You have the right to request that we erase your personal data, under certain conditions. - The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions. - The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions. - The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. - The right to withdraw consent: Where we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights.
Our site may use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. You can manage your cookie preferences through your browser settings.
Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Our site and services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete such information.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy, please contact us by mail at:
B and B Autohaus LLC
7905 Balboa Avenue
San Diego, CA 92111